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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Heywood

Pharmacy Weight Loss Heywood
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our services. By registering with or placing an order through Pharmacy Weight Loss Heywood, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Heywood is a GPhC-registered online pharmacy and weight loss clinic operating in Heywood, UK (GPhC No. 9012511). We provide online consultations and prescription weight loss treatments to eligible patients.

2. Eligibility

To use our services, you must:

We reserve the right to decline or suspend access to our services where we believe it is not clinically appropriate or safe to provide treatment. Providing false or misleading medical information may result in immediate termination of your account and referral to appropriate authorities.

3. Prescriptions and Clinical Assessment

All prescriptions issued through Pharmacy Weight Loss Heywood are subject to a full clinical assessment conducted by a qualified healthcare professional. Completing a consultation does not guarantee that a prescription will be issued.

Our prescribers will review your medical questionnaire and may contact you for further information before approving treatment. You are responsible for ensuring that all information provided is accurate and up to date. Any changes to your health or medications must be reported to us promptly.

Prescriptions are issued in accordance with UK clinical guidelines and at the sole discretion of our prescribing team.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards. All prices are displayed in pounds sterling (GBP) and are inclusive of VAT where applicable.

Payment is processed securely through our third-party payment provider. We do not store your full card details. Your order will not be processed or dispatched until payment has been confirmed and your prescription has been approved by our pharmacist.

We reserve the right to amend pricing at any time. Any changes will be communicated before your order is processed.

5. Delivery

Once your prescription has been reviewed and approved by our pharmacist, your order will be dispatched within 1 working day. Delivery is made via a tracked service to your nominated UK address.

We cannot be held responsible for delays caused by third-party couriers, adverse weather, or circumstances beyond our control. Please ensure your delivery address is accurate at the time of ordering. We are unable to redirect parcels once dispatched.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched. To request a cancellation, please contact us as soon as possible via our website or email.

Once a prescription has been approved and your medication has been dispensed or dispatched, we are unable to accept returns or issue refunds for prescription medicines, in accordance with UK pharmaceutical regulations and patient safety guidelines.

If your order is declined following clinical assessment, a full refund will be issued within 5 to 10 working days.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services are not a substitute for in-person medical consultation with your GP or specialist.

You should always inform your regular GP of any treatments obtained through our service. If you experience any adverse reactions or side effects, stop taking your medication and seek immediate medical attention or contact NHS 111.

8. Data and Privacy

We handle your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and our Privacy Policy. We aim to respond to all data-related enquiries within 48 hours.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. The date of the most recent revision will be noted at the top of this page. Continued use of our services following any changes constitutes your acceptance of the updated terms.

If you have any questions about these terms, please contact us through our website.